Privacy Policy

We may collect personal information that you voluntarily provide to us, including:

• Your name
• Email address
• Telephone number, where requested
• Webinar, workshop or discovery call registration and attendance information
• Information you provide when contacting us or participating in a discovery call, webinar, workshop, survey or form
• Information relating to your interest in our products, programmes or services

We may also collect certain technical information automatically when you use our website, such as your IP address, browser type, device information and information about how you interact with our pages.

We may use your information to:

• Register you for discovery calls, webinars, workshops and other events;
• Send registration or booking confirmations, access links, calendar information and reminders;
• Provide information or resources you have requested;
• Communicate with you regarding our services and your enquiries;
• Administer and improve our discovery calls, webinars, websites and services;
• Analyse engagement and the effectiveness of our marketing;
• Maintain appropriate business and compliance records; and
• Where permitted by law, send you information about relevant products, services, events and offers.

Where consent is required for marketing communications, we will obtain it as required by applicable law. You may unsubscribe from marketing emails at any time using the unsubscribe link contained within them.

We use third-party service providers to operate our business, manage enquiries and deliver our calls, webinars and communications. These may include webinar hosting platforms, scheduling providers, website and funnel providers, CRM systems, email and communication platforms, analytics providers and other technology suppliers.

For example, information may be processed through platforms such as WebinarJam, Calendly, Airtable and GoHighLevel where these services are used to administer registrations, bookings, communications or our customer relationship management processes.

These providers may process personal information on our behalf in accordance with applicable contractual and data protection requirements.

Our discovery calls, webinars, workshops or other live sessions may be recorded.

Where a session is being recorded, participants will be informed. If you choose to participate using your voice, video, chat, questions or other interactive features, your contribution may form part of the recording.

Recordings may subsequently be used for legitimate business purposes, including service delivery, quality assurance, staff training, record keeping and, where appropriate and permitted by law, educational or promotional purposes.

Our website may use cookies and similar technologies to operate correctly, understand website usage and, where applicable, measure or personalise advertising.

Where required by law, non-essential cookies will not be placed without your consent. You can manage your preferences through the cookie controls made available on the website.

Depending on the circumstances, we may process personal information because:

• It is necessary to provide a service or information you have requested;
• You have given us consent;
• We have a legitimate business interest in operating, protecting and improving our business and services;
• We need to comply with a legal obligation; or
• Another lawful basis applies under applicable data protection legislation.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining appropriate business records and meeting legal, accounting or regulatory requirements.

Retention periods may vary depending on the type of information and the reason it is being processed.

Some of our technology and service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are used where required by applicable data protection law.

Depending on the applicable data protection legislation, you may have rights relating to your personal information, including the right to request access, correction, deletion or restriction of your information and, in certain circumstances, to object to processing or request data portability.

Where processing is based on your consent, you may withdraw that consent.

You may also unsubscribe from marketing communications at any time.

We take reasonable organisational and technical measures designed to protect personal information against unauthorised access, alteration, disclosure or loss.

However, no internet-based system can be guaranteed to be completely secure.

Our website or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties, and you should review their privacy policies where appropriate.

We may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements or business practices.

The latest version will be made available through our website.

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the contact details provided on our website or through the business contact details contained in our communications.

You also have the right to raise concerns about the handling of your personal information with the UK Information Commissioner's Office (ICO).